Enrolment Specialist

Temporary Enrolment Specialist - Duration 3 months (With extension possibility, pending performance) Join a fast-scaling health-tech company transforming how care is delivered. As an Enrolment Specialist, you’ll support patients starting their remote monitoring journey. You’ll work in a hybrid team, helping people feel confident and supported as they begin using the service.

Location:

West London — Hybrid 35 hours per week £14.00 Per hour  Bonus Enrolment Specialist They are seeking an Enrolment Specialist to join their London-based team. If you’re motivated, empathetic, target-driven and confident communicating with people from all walks of life, this is a fantastic opportunity to be part of a meaningful mission. What You’ll Be Doing as an Enrolment Specialist As the successful Enrolment Specialist , you will:
Call and engage eligible patients, providing clarity on how the remote monitoring service works Build trust, answer questions, and reassure patients who may feel anxious or unsure Guide patients through onboarding including login, consent and initial questionnaires Support patients who are considering leaving the programme and reduce churn through confident, empathetic conversations Use internal platforms to record all interactions accurately Support other teams when required Contribute to a positive, high-performance culture with visibility of results on a team leader board

What We’re Looking For:

Current clean DBS certificate Fluent written and spoken English Warm, patient and reassuring communication style Ability to calm and motivate patients, including those less comfortable with technology Resilience and determination & comfortable with high-volume calling Strong organisational skills and accurate record-keeping Experience using CRM or support tools Motivation to work towards KPIs and performance incentives Flexibility to work Saturdays and shifts between 8am–8pm