Lead Agent – High-Profile Passenger Experience
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-14
Listing for:
ABM
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep, Airport Operations & Services
Job Description & How to Apply Below
ABM at Heathrow Airport is seeking a Lead Agent to deliver first-class customer service for high-profile passengers and to mentor a team of agents in a fast-paced environment.
You will support offloading/on-loading of high-volume flights, track journeys on PDAs, and ensure safety and efficiency throughout passenger handling and equipment use. Experience in airports is preferred; additional language skills are a plus.
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