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Senior Customer Success Manager — Hybrid Primary Care
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-20
Listing for:
Dyad Artificial Intelligence
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Dyad is seeking a Senior Customer Success & Enablement Executive to lead the Customer Success function for GP practices using Better Letter, our AI-powered clinical coding and workflow platform.
You will manage a growing team, own a portfolio of customers, coach colleagues and support onboarding, training and long-term adoption. The role requires deep understanding of UK primary care and close collaboration with practice managers and clinicians.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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