Customer Success Manager - Ownership, Growth & Equity
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-20
Listing for:
Choco
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Choco is hiring a Customer Success Manager in London to own a portfolio of ~70 SMB and mid‑market distributor accounts, focused on retention, renewals, and expansion. The role is primarily in‑office (4–5 days/week) in London, with a path to shaping our growing customer success function and helping customers realise ongoing value from Choco.
You will build strong relationships, drive adoption of Choco’s solutions, and own commercial outcomes while collaborating across Product, Finance, Marketing,
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