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Enterprise Customer Care Associate — Drive Impact at Scale
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-23
Listing for:
Choco
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Bilingual
Job Description & How to Apply Below
Choco is seeking a Customer Care Associate - Enterprise to own the customer experience for a strategic enterprise account. You will work across implementation, customer success, and solutions engineering to drive timely resolutions and consistent delivery at scale.
The role blends daily customer support with process improvement, as you develop a deep understanding of user needs and translate insights into improvements across documentation, product, and ways of working.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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