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Digital Customer Experience Specialist
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-23
Listing for:
Selfridges
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Selfridges in London is seeking a Customer Service Consultant who will be the expert for all things Selfridges and the go-to person for customer queries. You'll be deeply knowledgeable about our Digital business and support our stores by resolving complaints escalated to Exec partners, while helping to deliver projects within the contact centre to ensure excellent customer experience.
You'll work with teams across Digital Trading, Buying, Merchandising, IT Service Desk, Supply Chain and Change
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