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Empathetic Customer Care Specialist
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-26
Listing for:
ESM RECRUITMENT
Part Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: Greater London
ESM RECRUITMENT is seeking a Customer Care Representative to be the voice of the brand, handling inquiries across phone, email, live chat, and social media. You will diagnose issues, provide accurate product information, and log all interactions in our CRM.
You will collaborate with teams to identify trends, de-escalate frustrated customers, and participate in ongoing training to stay current on features and policies.
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