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AI-Driven Enterprise Customer Success Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Cvent
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 45000 - 70000 GBP Yearly GBP 45000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Cvent, Inc. in Greater London is hiring a Customer Success Manager to oversee a portfolio of strategic accounts, drive adoption, and improve outcomes. The role emphasizes strong relationships, data-driven analysis, and collaboration with cross-functional teams.

You will leverage AI insights to shape customer strategies and ensure renewal and expansion opportunities. The ideal candidate has proven experience in customer success or related fields, excellent communication skills, and the ability to

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