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AI-Driven Customer Support Specialist; Healthcare
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-01
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Location: Greater London
Jobtailor in London is seeking a proactive Customer Service Specialist to manage high-volume queries via Intercom, triage incidents, and support AI-driven improvements.
You will become a subject-matter expert on our platform, maintain knowledge bases, and collaborate with Product, Customer Success and GTM while upholding SLAs and data integrity. This role blends frontline support with process optimization and hands-on opportunities to shape our healthcare productivity mission.
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