Graduate Scheme
Listed on 2026-09-02
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Customer Service/HelpDesk
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Real Estate/Property
Location: Greater London
are you looking for a graduate role in 2026 to kickstart your career?
Student Cribs are hiring university graduates for multiple roles in our Manchester office. We are hiring graduates for a dynamic and fun real estate Graduate Scheme; you will get experience across all areas of the company including Customer Service & Tenancy Progression, Operations, Compliance and Maintenance Coordination.
about Student CribsStudent Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 1000 properties (4,900 bedrooms) in 25 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment.
We have a significant amount of investment to fuel future fast growth, which will enable Student Cribs to continue to be the primary national brand giving second and third year students a safe, reliable, and exciting choice when renting their first home.
Work within established teams of industry experts across Customer Service & Tenancy Progression, Marketing & Sales, Compliance and Maintenance Coordination.
about the Student Cribs Graduate SchemeThis is a unique opportunity for University graduates to join a high growth real estate business and gain experience across multiple departments. Successful candidates will move between teams including Customer Service & Tenancy Progression, Marketing & Sales, Compliance and Maintenance Coordination, working within established teams of property industry experts. Extensive training and mentorship will be provided, with excellent progression opportunities available upon successful completion of the program – this is a great spring board for anyone interested in a career in the real estate industry.
CustomerService & Tenancy Progression
The Customer Service and Tenancy Progression teams are responsible for ensuring our tenants have a market leading experience from the initial contracting stage of their tenancy all the way through to check-out. The largest office-based team at Student Cribs, they are at the heart of what we do. These teams assist tenants throughout the contracting process, complete right-to-rent checks and support check-ins, delivering seamless customer service at all stages of tenancy.
The Sales team are responsible for letting our student properties. They are the first touchpoint prospective tenants have with the brand when searching for the perfect home. They help students navigate available options, view suitable Cribs and move to the booking stage. Our Sales Team thrive on helping students find the perfect Crib, delivering next-level customer service and know their markets inside and out ensuring properties are let for the following year.
ComplianceThe Compliance Team is a critical function that ensures that Student Cribs adheres to the laws and rules required to facilitate its operations. The compliance team at Student Cribs is responsible for the acquisition and quality assurance of the various certifications required to let properties.
Maintenance CoordinationWith 4,900 tenants across the UK and a deeply rooted commitment to delivering exceptional customer service and safe, comfortable accommodation, the Student Cribs Maintenance Coordination team are a core function of the business. Coordinating internal Maintenance Operatives and external contractors, this team ensure both reported issues and planned preventative works are scheduled and completed in a timely manner, while keeping tenants informed with the help of Student Cribs custom Tenant Portal (app).
WhatWe Look For
We don’t ask for any particular degree-background to join our real estate graduate program, but there are some skills we would like to see demonstrated within your application.
Great team working skills
Exceptional communication and interpersonal skills
Confident, with the ability to work well under pressure
Diverse in your abilities and able to adapt to new roles
Proactive approach to work with good attention to detail
University degree in any…
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