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E-Commerce Operations & Customer Experience Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Apricotonline
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 23000 - 29000 GBP Yearly GBP 23000.00 29000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Apricotonline is seeking a Customer Service professional for its Moorgate Head Office in London. The role focuses on day-to-day customer experience across Marketplace channels, collaborating with Ecommerce and Warehouse teams to ensure smooth order fulfilment and delivery.

The ideal candidate will have strong communication skills, experience in Ecommerce or Marketplace environments, and a proactive approach to improving the customer journey.

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