Help Desk Coordinator

We're currently recruiting a dedicated Helpdesk Coordinator to help ensure the smooth running of the operations in Restaurant Associates on a full time basis, contracted to 40 hours per week.

As a Helpdesk Coordinator, you will use your skills to maintain a high standard of facility management with the wider facilities team. In return, you will have the chance to progress your career with company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be:
Mon-Fri (Full Time Days)

Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:

The Helpdesk Operator is the first point of contact for all facilities-related queries across the organisation. The role is responsible for delivering high-quality customer service, managing requests via phone, email, and internal systems, and ensuring that all issues are resolved efficiently in line with service level agreements

Our ideal Helpdesk Operator will:

• Excellent verbal and written communication skills
• Excellent telephone communication skills
• Strong customer service and interpersonal skills
• Ability to prioritise tasks and work under pressure
• High level of organisation and attention to detail
• Competent in Microsoft Office and internal systems
• Ability to work both i...