Service Advisor

Role:
Service Advisor / Service Receptionist

Location:

Warrington Salary: £28,000 Basic | £42,000 OTE (Realistic) | Overtime Available Mon-Fri 9am-6pm, only 1 in 5 Saturday mornings Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Warrington in their search for an experienced Service Advisor / Service Receptionist. Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people.

You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology. As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience. You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products.

What we're looking for:

A minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership. A passion for delivering outstanding customer service with a proactive sales approach. Experience using Kerridge and 1

Link would be advantageous, although not essential.

Salary & Benefits:

£28,000 basic salary. Realistic OTE of £42,000 through uncapped bonus opportunities, including hours sold, service plans, and upsell/cross-sell performance. Current team members are consistently exceeding their bonus targets. Monday to Friday, 9:00am – 6pm. 1 in 5 Saturday mornings, paid at overtime! If you're an experienced Service Advisor looking to join a premium brand that genuinely invests in its people, we'd love to hear from you.