Lobby Ambassador
Listed on 2026-09-11
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Bilingual
LOBBY AMBASSADOR
- Rendall & Rittner
• 30,000
• 9 Millbank - SW1P 3AN
• 4 Days on, 4 Days off,
DEVELOPMENT DETAILS
Step into a landmark riverside residence in Westminster, where a Grade II listed building has been reimagined into 201 premium apartments by Berkeley Group. You’ll support an established 24-hour concierge team and welcome a discerning community who enjoy a pool, fitness studio, cinema, sauna and private dining spaces. The setting is elegant, service-led and fast-paced, with the Thames on your doorstep and excellent transport a short walk away.
ROLE EXPECTATIONS
You will be the welcoming face of the building, creating exceptional first impressions and seamless experiences for residents and guests. Most days you’ll manage the lobby flow, handle enquiries, coordinate with the concierge team, and keep standards high while proactively resolving issues.
WHAT SUCCESS LOOKS LIKE
- Every resident and guest is greeted promptly, warmly and by name where possible.
- The lobby feels calm, immaculate and professionally managed throughout your shift.
- Enquiries, deliveries and bookings are handled efficiently with clear follow-up.
- Communication with concierge, security and contractors is timely and accurate.
- Potential issues are spotted early and resolved or escalated...
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