Barnet Corporate Concierge; FTC)

Job Description Important Information for Current Barnet Council Employees

Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applications are correctly identified as internal and avoids potential delays during the recruitment process.

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better.

As an organisation, our staff are committed to Our Values:
Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

Provide a welcoming and professional front-of-house service at Barnet Corporate Reception, ensuring an exceptional visitor experience. Responsible for visitor coordination, managing reception operations, delivering high standards of customer service, and providing administrative support. Act as the first point of contact for visitors, employees, and stakeholders, maintaining a positive corporate image while ensuring efficient communication and smooth day-to-day reception activities.

Previous experience in a corporate reception, concierge, environment is desirable, with the ability to deliver high standards of professionalism, organisation, and customer care.

As Corporate Reception Concierge you will have the opportunity to be first point of contact for visitors, staff, and stakeholders at Barnet Council’s corporate offices.

This role is pivotal in creating a welcoming, professional, and efficient front-of-house experience that reflects the Council’s values and commitment to excellent customer service.

The Concierge will manage reception operations, provide information and assistance, and ensure that all visitors feel valued and supported during their time at the Council Buildings.

• 31 days annual leave, plus public and bank holidays
• Access to the Local Government Pension Scheme , which provides a valuable guaranteed income in your retirement together with security for your dependents
• A comprehensive Flexible Working Policy which supports work-life balance by empowering staff and management to make decisions around when, where, and how work is done
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well- being training programs including confidential employee assistance

System notice: Some dates shown on our online application system (such as “Apply Before”) appear in US date format (MM/DD/YYYY) due to Oracle system settings.

Artificial intelligence (AI) can be a useful tool to support your application as a reasonable adjustment, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn, escalated to counter Fraud for further investigation and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on appropriate and inappropriate use.

Barnet Council is committed to safeguarding and promoting the welfare of children, young people,…