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Senior Customer Support Consultant; Education, SITS

Job in London, Greater London, W1B, England, UK
Listing for: Tribal Group
Full Time position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Senior Customer Support Consultant (Higher Education, SITS)

Tribal Group is seeking a Senior Customer Support Consultant to join the SITS team, supporting Higher Education customers with statutory and student system tools. You will provide technical and operational support via telephone, email and remote assistance, guiding the team and ensuring high-quality service delivery.

You will develop expert knowledge of the SITS product suite, champion best practices, and contribute to documentation and continuous service improvements within a collaborative

For the Senior Customer Support Consultant (Higher Education, SITS) position at Tribal Group, we are reviewing applications now.

We are looking to fill the Senior Customer Support Consultant (Higher Education, SITS) position at Tribal Group in England, United Kingdom.

The Senior Customer Support Consultant (Higher Education, SITS) role at Tribal Group is now open for applications in England, United Kingdom.

Position Requirements
10+ Years work experience
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