HAF-– Housing Officer
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-24
Listing for:
Carrington Blake Recruitment
Full Time, Per diem
position Listed on 2026-09-24
Job specializations:
-
Customer Service/HelpDesk
-
Real Estate/Property
Job Description & How to Apply Below
Location: Greater London
Work Pattern: Monday–Friday, 36 hours per week,
PAYE Pay Rate: £23.07 per hour
Main PurposeTo provide a customer-focused housing management service to residents, managing a patch of tenancies, leases and licences and dealing with day-to-day neighbourhood issues.
Typical Day- Manage tenancies, leases and licences.
- Deal with ASB and resident enquiries.
- Carry out estate inspections and tenancy verification checks.
- Resolve housing and neighbourhood issues.
- Work with residents and internal teams to resolve problems.
- Manage a busy caseload and prioritise urgent matters.
- Attend occasional evening meetings or emergencies.
- Housing and tenancy management.
- ASB case management.
- Customer service and communication.
- Estate and neighbourhood management.
- Problem-solving and negotiation.
- Caseload management and prioritisation.
- Ability to work independently.
- Experience in housing management or a transferable housing/customer service background.
- Strong communication and customer service skills.
- Ability to manage competing priorities.
- Willingness to work occasional evenings and emergencies.
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