Customer Service Coordinator

Customer Service Coordinator Salary: £29,500 pa

Location:

Stevenage Term:
Permanent An exciting opportunity has arisen for an Customer Service Coordinator to join a dynamic and forward-thinking company based in Stevenage. This role is ideal for a proactive and customer-focused individual who thrives in a busy environment. The role is primarily based in Stevenage; however, you will occasionally be required to travel to other company sites to provide support when needed.

You will therefore need to hold a full driving licence and have access to your own vehicle.

Key Responsibilities for the Customer Service Coordinator role:
Deliver exceptional customer service and create a welcoming atmosphere for clients and visitors. Assist with event bookings, meeting room management and general administrative tasks. Support the Office Manager and provide cover when required. Ensure high standards of organisation, operations and compliance with procedures. Handle incoming calls and enquiries efficiently, ensuring information is recorded accurately and passed to the appropriate person.

Travel to other company sites to provide reception and administrative support when required. Ideal Candidate for the Customer Service Coordinator role:
Previous experience within an administrative role is essential. A full driving licence and access to your own vehicle is essential, as you will need to travel to other sites when required. Strong customer service skills with a confident and professional approach when dealing with customers and visitors. Good Microsoft Office skills and the ability to learn and use CRM and other business systems.

Strong organisation and time-management skills with excellent attention to detail. Confident handling enquiries. Able to work independently, use initiative and remain organised when working under pressure. A flexible and adaptable approach with the ability to work effectively as part of a team. Package for the Customer Services Coordinator role:
Basic salary c. £29,500 pa Monday to Friday, 37.5 hours per week 25 days' holiday  bank holidays  extra days at Christmas Great benefits package Pension Healthcare plan If you're looking for a varied Customer Service Coordinator role where you can combine your administrative and customer service skills with plenty of day-to-day responsibility, we'd be pleased to hear from you. Apply today with your CV to be considered.

Recruit Ability Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Recruit Ability Ltd is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Recruit Ability. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.