Corporate Office Care Concierge

Salary:
Competitive Plus Benefits

Location:

London Store Support Centre, London, EC1M 6HA

Hours:

Full time
Contract type:
Permanent
Business area:
Finance & Transformation
Closing date: 4 October 2026

We’d all like amazing work to do, and real work-life balance. That’s waiting for you here at Sainsbury’s. For a FTSE business, we move incredibly fast. When we’re not leading projects, we’re supporting teams across the wider group to achieve their goals. And here, you can see the impact of your work as soon as you walk into a store, giving you a real sense of purpose and responsibility.

Better still, the team around you will listen to your ideas and opinions, and you’ll have every chance to try something new. The scale and complexity of our business mean there’s always something new to learn, and we’ll support you every step of the way. We’re trusted to get on with it. So get ready to make things happen.

This role is on-site at our London Store Support Centre (SSC) – located in the JJ Mack building, near Farringdon station – five days per week.

Joining us as a Corporate Office Care Concierge offers the opportunity to be part of a dedicated Front of House Concierge team, providing exceptional service to visitors and colleagues in our new and exciting Store Support Centre in London. As a valued member of our team, you will play a vital role in creating a welcoming and supportive environment, ensuring the best-in-class experience for everyone who enters our office.

With a strong focus on customer service, stakeholder management, and effective communication skills, you will have the chance to work collaboratively within cross-functional teams and influence both internal and external stakeholders at all levels. Alongside a competitive salary, generous benefits package, and a range of learning and development opportunities, joining us means being part of a forward-thinking organisation that values teamwork, professionalism, and delivering excellence in all aspects of the role.

You will be an integral part of the Front of House Concierge team, responsible for delivering a welcoming and supportive service to create a best-in-class experience for visitors and colleagues. In this role, you will take the lead in customer service at the reception, ensuring a warm welcome for guests and colleagues. You will also maintain positive relationships with the building management team and front of house team to ensure excellent service for all visitors and the smooth delivery for our Facilities Management (FM) services.

Additionally, you will provide support to the FM team during high-profile visitor visits and special events, assisting with guest registration, escorting visitors to event spaces or meeting rooms, and ensuring the overall condition and availability of meeting rooms. You will contribute to the Corporate Office Care Hub to provide assistance with walk-up queries from colleagues and elevate any issues with the visitor management system to minimise downtime.

With your strong customer service and front of house background, along with exceptional communication and stakeholder management skills, you will play a vital role in creating a positive and efficient environment for our office. You will be crucial in ensuring a great colleague environment working with our key partners to ensure all colleague areas are clean and well stocked and well maintained.

You will also support in ensuring spaces are regularly reset to align to our Next Level service aspirations.

You are an experienced professional with a strong background in customer service and front of house operations. Your exceptional communication skills, both written and oral, allow you to provide a welcoming and supportive…