Global Digital Customer Success Leader
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management
Elsevier seeks a Digital Customer Success Manager, Global, to design and deliver digital engagement programs that help customers realise value from Elsevier solutions throughout their lifecycle.
You will work with CS Leaders and cross-functional teams to create personalized journeys, onboard new customers, drive product adoption, monitor health, and support renewal readiness using Gainsight and other platforms.
Our team is growing, and we are hiring a Global Digital Customer Success Leader in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70.000 - 95.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global Digital Customer Success Leader role in the description above.
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