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Global Digital Customer Success Architect

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: RELX International
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Elsevier is seeking a Digital Customer Success Manager, Global to design and deliver digital engagement programs that help customers realize value from solutions throughout their lifecycle.

You will work with Customer Success Leaders and cross-functional teams to create personalized journeys, leverage Gainsight and other platforms, and enable CS teams to focus on high-value interactions while driving adoption, health, retention, and renewal readiness.

We would love to welcome a new Global Digital Customer Success Architect to our team in Greater London, England, United Kingdom.

Are you ready to take on the Global Digital Customer Success Architect role at RELX International?

We would love to welcome a new Global Digital Customer Success Architect to our group in Greater London, England, United Kingdom.

For the Global Digital Customer Success Architect position at RELX International, we are reviewing applications now.

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