Workplace Experience Coordinator

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering world-class customer service experiencetoemployeesofadesignatedbuilding.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to theemployeesofadesignatedbuilding.

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.

• Make a memorable first impression by answering the telephone in a professional manner.

• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

• Manage maintenance work orders as needed. Coordinate and execute workplace services including mail,officesupplyservices,and onboarding.

• Acknowledge inquiries or complaints from employees, and co-workers. Provide solutions in a professionalcustomerservice-driven manner.

• Manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

• Follow property-specific emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

• Coordinate with vendors who supply services or goods to the workplace.

• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.

• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• High School Diploma or GED with up to 2 years of job-related experience.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Workingknowledgeof Microsoft Office products .Examples include Word,Excel,Outlook,etc.

• Strong organizational skills with an inquisitive mindset.