Banking Mandarin Speaking Junior Assistant Customer Service md
Listed on 2026-10-16
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service
Your New Salary :
Dependingonexperience
Office based
Perm
Start:
ASAP
Working hours:35hours
AbouttheroleCarriesoutretailandcorporatebusinessandcontinuestoacceleratebranchtransformation,andprovideexcellentcustomerservicetotheclientsandlocalcommunities.
Alongwithothernetworkbranches,maintainsacompetitiveedgeandpromotesthebank’simageandreputationintheUK,endeavourstoachieveKPI/targetsetbyHO,continuestoenhanceinternalcontrolandstafftraining,buildsgoodculturewithinthebranchwhilstfullycomplieswiththelocalregulatoryrequirements.
Asa Junior Assistant Customer Service -Mandarin Speaking,youwillbesupportingingeneratingbusinessbyprovidingexcellentcustomerserviceanddeliveringsalesofproductsandservicesofferedbythe
Bank.
Youwillalsoberesponsibleinundertakingday-to-dayoperationaltaskstoassistthe
Branchinachievingitstargetsandobjectives.
Thisisafulltimepermanentposition.
- Conductsalesinterviews,identifycustomerneedsandrecommendtailoredproductsandservicestomeettheirrequirements
- Provideexcellentservicetothecustomers
- Openbothindividualaccountsandcompanies’accounts
- ConductandfulfilKYCcompliancerequirements
- Support the Reviewteamtoliaisewithcustomerstoobtainrelevantinformation
- Ensurethesmoothoperationof Open Counterincludingtelephonecalls ,incoming emails,incominglettersandbankinghallshifts
- Ensurethatallprocessescomplywithregulatoryrequirements,internalcontrolsandthe
Bank’spoliciesandproceduresatalltimes - Workon Sunday(opening) when necessary
Succeed:
- Degreeeducatedin Finance,Economics,Accounting,Businessorotherrelevantsubjects
- Experienceincustomerserviceroles
- Knowledge of Retail Bankingproductsandprocessesispreferred
- Knowledgeofcomplianceandregulatoryrequirementsispreferred
- Goodcustomerserviceskills
- Excellent English and Mandarincommunicationskills
- Attentiontodetail
- Highly organised
- Teamplayer
- ProficientinMSOffice(Word,Excel,PowerPoint)
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
This position is for the Banking Job
- Mandarin Speaking Junior Assistant Customer Service
- London - md role at People First.
Step into the Banking Job
- Mandarin Speaking Junior Assistant Customer Service
- London - md role at People First in Greater London, England, United Kingdom and grow with us.
Please review the full job details above before applying.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).