Indirect E‑Commerce Customer Experience Lead
Listed on 2026-10-16
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Customer Service/HelpDesk
Ecommerce
Confidential is seeking a Customer Experience Manager to lead indirect e-commerce in London, focusing on marketplaces and q-commerce across platforms such as Amazon and eBay. The role emphasises customer journeys and measurable growth, with on-site presence three days per week.
You will own channel KPIs, collaborate with regional teams and agencies, and drive content, conversions and data-driven optimisations while ensuring GDPR compliance and brand consistency.
We invite applications for the Indirect E‑Commerce Customer Experience Lead position located in Greater London, England, United Kingdom.
This posting is for the Indirect E‑Commerce Customer Experience Lead role at Confidential, based in Greater London, England, United Kingdom.
We are looking to fill the Indirect E‑Commerce Customer Experience Lead position at Confidential in Greater London, England, United Kingdom.
The Indirect E‑Commerce Customer Experience Lead role at Confidential is now open for applications in Greater London, England, United Kingdom.
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