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Luxury Customer Service Operations Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Luca Faloni Ltd
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

LUCA FALONI is seeking an experienced Customer Service Coordinator to support the Customer Service Manager in delivering exceptional service and operational excellence for a luxury brand.

You will coordinate day-to-day ops, oversee workloads, onboarding, training, and ensure procedures, service standards, and KPIs are followed. This hybrid role involves cross‑functional collaboration with Retail, E‑commerce, Logistics and Finance to resolve customer matters efficiently.

Consider building your career as a Luxury Customer Service Operations Lead at Luca Faloni Ltd.

Are you ready to take on the Luxury Customer Service Operations Lead role at Luca Faloni Ltd?

We would love to welcome a new Luxury Customer Service Operations Lead to our group in Greater London, England, United Kingdom.

For the Luxury Customer Service Operations Lead position at Luca Faloni Ltd, we are reviewing applications now.

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