PCN Disputes — Customer Service Team Lead
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
London Borough of Hackney is seeking a diligent Parking Appeals Officer within Hackney Council’s Parking Services in Greater London. You will lead investigations and replies to residents disputing Penalty Charge Notices and ensure responses align with KPIs, empowering colleagues to improve service delivery.
Reporting to the Customer Services Appeals and Debt Recovery Manager, you will foster a customer‑minded culture, drive continuous improvement, and communicate effectively to achieve high
The PCN Disputes — Customer Service Team Lead role at London Borough of Hackney is now open for applications in Greater London, England, United Kingdom.
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This posting is for the PCN Disputes — Customer Service Team Lead role at London Borough of Hackney, based in Greater London, England, United Kingdom.
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