Disruption Response & Customer Care Officer
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, Emergency Crisis Mgmt / Disaster Relief
easy
Jet holidays is seeking a Customer Management Duty Officer to oversee disruption responses across digital and contact channels. You will work with the Integrated Control Centre and Customer Operations to support customers through delays, cancellations and unexpected events, ensuring clear, compassionate communication and right outcomes.
This full-time role involves real-time monitoring, coordinating welfare and re-routing options, and reporting on performance and risks.
We are looking to fill the Disruption Response & Customer Care Officer position at easy
Jet holidays in Greater London, England, United Kingdom.
The following opening is for a Disruption Response & Customer Care Officer with easy
Jet holidays.
Our group is growing, and we are hiring a Disruption Response & Customer Care Officer in Greater London, England, United Kingdom.
This opening is for the Disruption Response & Customer Care Officer role at easy
Jet holidays.
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