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Senior SMB Customer Success Manager Retention

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Ravio
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 38000 - 62000 GBP Yearly GBP 38000.00 62000.00 YEAR
Job Description & How to Apply Below

Ravio is looking for a Customer Success Manager for SMBs to manage a large, growth-focused portfolio. You’ll drive value delivery, renewals and upsell opportunities while supporting customers through their lifecycle.

You’ll work with product, marketing and support teams to translate customer feedback into roadmap ideas. The role combines tech-enabled and hands-on engagement across 300+ SMB accounts, with an emphasis on relationship-building and commercial outcomes in a fast-growing European tech

We are currently recruiting a Senior SMB Customer Success Manager — Growth & Retention for our team in Greater London, England, United Kingdom.

Consider building your career as a Senior SMB Customer Success Manager — Growth & Retention at Ravio.

The Senior SMB Customer Success Manager — Growth & Retention position in the Management & Operations, Sales field is open for applications.

Position Requirements
10+ Years work experience
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