SPAR Penketh - Post Office Assistant
Job in
London, Greater London, W1B, England, UK
Listed on 2026-10-18
Listing for:
James-Hall-
Part Time
position Listed on 2026-10-18
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
As a Post Office Assistant, you’ll play a key role in providing a wide range of Post Office services to our customers. Working in a dedicated Post Office branch, you’ll deliver excellent customer service while ensuring transactions are accurate, compliant, and efficient. You’ll work as part of a professional, supportive team to keep the branch running smoothly and provide a positive experience for every customer.
Hours:
16 hours (Permanent/part time)
What You’ll Be DoingYou’ll be responsible for a variety of Post Office services, including:
- Serving customers at the Post Office counter, delivering friendly and professional service.
- Processing the full suite of Post Office transactions such as postage, parcels, bill payments, banking services, travel money, identity services, savings products, and vehicle licensing.
- Handling complex and regulated services, ensuring compliance with Post Office procedures.
- Reconciling daily transactions and cash, maintaining accuracy and security.
- Providing advice and guidance to customers on Post Office products and services.
- Staying up to date with new services, policies, and system updates.
- Working collaboratively with colleagues to ensure smooth branch operations.
- Reporting issues, fraud concerns, or compliance breaches promptly to management.
We’re looking for reliable, customer-focused individuals who take pride in delivering excellent service. You should also be:
- Friendly and approachable, with strong communication skills.
- Accurate and detail-oriented, with excellent numeracy skills.
- Responsible and trustworthy, able to handle cash and confidential information securely.
- A team player who can support colleagues in a busy branch environment.
- Adaptable and proactive in dealing with customer needs.
- Previous experience in financial services, customer service, or cash handling is desirable but not essential, as full training will be provided.
- Prepared to undertake a Disclosure and Barring Service (DBS) check, as this is a requirement for the role.
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