Customer Service Advisor - Membership

CCP are delighted to once again partner with a leading professional, not-for-profit membership organisation in the recruitment of a team of Membership Service Advisors to join their busy contact centre in January 2027.

Are you an articulate, highly accomplished customer service professional looking for a rewarding new challenge from January?
Are you able to commute to Canary Wharf when required during the first 3 months of development?

As a Membership Service Advisor, you will deliver an exemplary, premium level of service, championing brand loyalty and upholding the organisation’s outstanding reputation.

Important Information:

• This intake of Membership Service Advisors will commence employment on 11th January 2027.
• No annual leave can be taken within the first 7 weeks of employment, during training.
• Induction training will run from 8:30am to 4:30pm, Monday 11th January to Friday 12th February.
• Once induction is complete, and until Friday 2nd April, your working hours will be 9am to 5pm, Monday to Friday.
• Following the 12-week training and probationary period, shifts will fall between 8am and 6pm, Monday to Friday.
• Comprehensive initial training and development is provided on a hybrid basis.
• Hybrid working is an ongoing option. Office attendance will be discussed and agreed individually.
• Full-time ...