German and Dutch speaking Customer Service Advisor
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-23
Listing for:
French Selection
Full Time
position Listed on 2026-10-23
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Dutch Speaking, German Speaking
Job Description & How to Apply Below
German and Dutch speaking Customer Service Advisor
London
German and Dutch speaking Customer Service Advisor
Location:
London
Salary: £35,000 per annum plus great benefits
An international company providing specialist services within the healthcare and life sciences sectors.
ResponsibilitiesMain duties: To deliver exceptional customer service to the German and Dutch market while providing essential administrative and office support to ensure the smooth running of daily operations.
The role:- Deliver excellent customer services via telephone, email and face-to-face interactions
- Respond to customer enquiries, resolve queries and provide professional product advice
- Build and maintain strong client relationships ensuring a positive customer experience
- Coordinate cases from initial instruction through to completion liaising with clients, laboratories and medical clinics worldwide
- Manage sample shipments, prepare and fulfil orders / samples
- Provide administrative support and general office duties
- Contribute to sales targets and the smooth running of the department
- Fluent in German and Dutch (written and spoken) – Essential
- Previous experience in customer service desirable but not a requirement
- Proactive with the ability to use initiative, build strong client relationships and work effectively to tight deadlines.
- Excellent communication skills with organisational and problem-solving abilities.
- IT literate
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