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Customer Service Manager, WealthTech

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Moneyfarm
Full Time position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Client Relationship Management
  • Management
    Banking & Finance, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Moneyfarm in London is seeking a hands-on Customer Service Team Lead to manage the UK book across phone, email and chat, owning day-to-day service delivery and a defined set of performance metrics.

You will work in a management team alongside colleagues handling complaints and voice of the customer, driving improvements under Consumer Duty and coaching representatives to excellence. This role combines coaching with practical delivery in a fast-growth fintech.

This is a strong opportunity to take on the Customer Service Manager, Wealth Tech UK role at Moneyfarm.

We would love to welcome a new Customer Service Manager, Wealth Tech UK to our team in Greater London, England, United Kingdom.

For the Customer Service Manager, Wealth Tech UK position at Moneyfarm, we are reviewing applications now.

Step into the Customer Service Manager, Wealth Tech UK role at Moneyfarm in Greater London, England, United Kingdom and grow with us.

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