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Strategic ERP Customer Success Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Oliver Bernard
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 110000 GBP Yearly GBP 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Oliver Bernard is partnering with a fast-growing AI finance company to hire a Customer Success Manager. You will own post-go-live accounts, ensuring value delivery and ongoing expansion, while managing executive relationships and success plans.

You will drive adoption across month-end close, identify upsell and cross-sell opportunities, and act as the primary escalation point for top-tier customers. You will also help build playbooks, SOPs, and a scalable support framework.

Are you ready to take on the Strategic ERP Customer Success Lead role at Oliver Bernard?

This position is for the Strategic ERP Customer Success Lead role at Oliver Bernard.

We are seeking a motivated Strategic ERP Customer Success Lead to join Oliver Bernard in Greater London, England, United Kingdom.

Consider building your career as a Strategic ERP Customer Success Lead at Oliver Bernard.

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