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B2B Customer Success Exec - Onboard, Renew

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Octopus Money
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 38000 - 45000 GBP Yearly GBP 38000.00 45000.00 YEAR
Job Description & How to Apply Below

Octopus Money is seeking a Customer Success Executive to own a portfolio of SMB to mid-market employer clients end to end, from onboarding through renewal. You will run accounts with autonomy, setting plans, spotting risk early, and driving renewals by proving value to HR and Reward leads.

You will report to the Customer Success Lead and collaborate with Sales, Marketing, and Product to scale our Customer Success approach.

For the B2B Customer Success Exec
- Onboard, Renew, Grow position at Octopus Money, we are reviewing applications now.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 38.000 - 45.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the B2B Customer Success Exec
- Onboard, Renew, Grow role in the description above.

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