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Customer Success & Install ; Hybrid

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Heat Geek
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 34000 - 42000 GBP Yearly GBP 34000.00 42000.00 YEAR
Job Description & How to Apply Below

Heat Geek is seeking a Customer Success Associate to own the end-to-end customer journey from first sign-up through to post-installation support. You will resolve queries, manage escalations with care, build self-service resources, and gather customer insights to drive improvements.

This hands-on role offers real ownership and impact in a fast-moving climate-tech startup. The position is 3 days in the office at Sustainable Ventures in Waterloo, London, with hybrid working arrangements and a

Consider building your career as a Customer Success & Install Experience (Hybrid) at Heat Geek.

This opportunity is part of our work in Sales, IT & Technology.

The advertised compensation is 34.000 - 42.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Success & Install Experience (Hybrid) role in the description above.

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