Service Desk Lead: Customer Experience & Standards
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
City St George’s, University of London invites applications for a Supervisory role within the Estates, Environment and Facilities team. The role focuses on developing and implementing customer service standards for the Service Desk, and supervising a small unit to deliver reliable support.
You will contribute to effective feedback and complaint mechanisms, identify emerging issues, and apply your communication expertise to engage with customers across the university's facilities and estates
We are currently recruiting a Service Desk Lead:
Customer Experience & Standards for our team in Greater London, England, United Kingdom.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Service Desk Lead:
Customer Experience & Standards role at City St George's, University of London, based in Greater London, England, United Kingdom.
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