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Customer Happiness Specialist; Florals & Gifting

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Freddies Flowers
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 32000 GBP Yearly GBP 21000.00 32000.00 YEAR
Job Description & How to Apply Below

Freddie’s Flowers is seeking a friendly, proactive Customer Service representative to join our rapidly growing team in London. You will be the first point of contact for customers, resolving queries with a friendly, efficient approach and gathering feedback to help us improve.

You will work closely with colleagues across departments, delivering excellent service while identifying opportunities to upsell our flowers and subscriptions to retain customers who are considering stopping their

This posting is for the Customer Happiness Specialist (Florals & Gifting) role at Freddies Flowers, based in Greater London, England, United Kingdom.

Step into the Customer Happiness Specialist (Florals & Gifting) role at Freddies Flowers in Greater London, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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