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Customer Experience Apprentice — Hybrid, Global Impact

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Bsi
Full Time, Apprenticeship/Internship position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18000 - 21000 GBP Yearly GBP 18000.00 21000.00 YEAR
Job Description & How to Apply Below

BSI is seeking a Customer Relations Apprentice in Covent Garden (Hybrid) to join the customer experience team as a first point of contact for customers buying documents online. You will update customer details, help users self-serve on the website, and complete a Level 2 Customer Service Practitioner apprenticeship, expected to finish within 12 months with support from the team.

You will handle inquiries via phone, chat and email, process payments, and ensure accurate CRM records while learning

We would love to welcome a new Customer Experience Apprentice — Hybrid, Global Impact to our group in Greater London, England, United Kingdom.

The position is based in Greater London, England, United Kingdom.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 18.000 - 21.000.

We aim to respond to suitable candidates as soon as possible.

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