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Customer Experience Leader - Immersive Beauty & Service

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: LVMH
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

SEPHORA UK is seeking a Customer Experience Manager in London to lead the store’s customer journey, from initial contact to immersive in-store experiences, with a focus on inclusivity and excellence. You will inspire a high-performing team and partner with Beauty Department Managers to deliver standout service.

The role requires shaping the customer experience strategy, leveraging CRM data, and driving commercial results through exceptional service and storytelling across all touchpoints.

Our organisation is growing, and we are hiring a Customer Experience Leader
- Immersive Beauty & Service in Greater London, England, United Kingdom.

We are currently recruiting a Customer Experience Leader
- Immersive Beauty & Service for our team in Greater London, England, United Kingdom.

This is an excellent opening to take on the Customer Experience Leader
- Immersive Beauty & Service role at LVMH.

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