Strategic Customer Success Lead Global Accounts
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Location: Greater London
NiCE is seeking a Principal Customer Success Manager to own the most strategic accounts and act as the trusted advisor at the executive level. You will partner with Sales, Delivery and Product to ensure outcomes align with customer priorities, and you’ll drive renewal and expansion with a focus on ROI and long-term value.
In this role you’ll engage in high‑level conversations, travel to customer sites as needed, and lead programs that span governance, delivery, and technical teams.
We are currently recruiting a Strategic Customer Success Lead for Global Accounts for our team in Greater London, England, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Customer Success Lead for Global Accounts role in the description above.
We appreciate your interest in this position.
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