Senior Customer Success Manager - B2B SaaS & Renewal
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: Greater London
Centellic is seeking a Customer Success Manager to oversee a portfolio of Lexology PRO and SPG customers in London. You will drive retention, adoption, and satisfaction, while coordinating with Sales, Product, Marketing, Support and Retention teams to deliver a consistent experience.
You will develop proactive success plans, monitor health metrics, identify risks and opportunities, and contribute to scalable engagement programmes that support growth and long-term retention.
The Senior Customer Success Manager - B2B SaaS & Renewal Growth position in the Management & Operations, Sales field is open for applications.
This role, Senior Customer Success Manager - B2B SaaS & Renewal Growth at Centellic, could be your next move.
Are you ready to take on the Senior Customer Success Manager - B2B SaaS & Renewal Growth role at Centellic?
We would love to welcome a new Senior Customer Success Manager - B2B SaaS & Renewal Growth to our organisation in Greater London, England, United Kingdom.
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