Service Desk Supervisor: Customer Experience & Standards
Listed on 2026-11-02
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Customer Service/HelpDesk
HelpDesk/Support
City St George’s, University of London is seeking a Service Desk Supervisor to lead the Service Desk team and develop customer service standards to meet our customers’ high expectations. You will implement communication standards, manage feedback and complaints, identify emerging issues, and line-manage a small unit while ensuring effective use of Service Desk software.
Experience in estates or facilities, strong interpersonal skills, and the ability to improve processes will help drive
We invite applications for the Service Desk Supervisor:
Customer Experience & Standards position located in Greater London, England, United Kingdom.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 42.000 - 54.000.
We aim to respond to suitable candidates as soon as possible.
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