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European Customer Experience & Ops Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Plasma
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 35000 - 52000 GBP Yearly GBP 35000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Plasma is expanding its Customer Experience team in London to cover CET time zones and deliver exceptional support for customers across markets. You’ll own inquiries via chat, email, and support tools, ensuring timely, high-quality responses while helping shape our growing playbook and standards.

You’ll work closely with the Head of Operations to build scalable processes and onboarding for new markets, while maintaining a customer-first mindset in a fast-paced fintech startup.

This posting is for the European Customer Experience & Ops Specialist role at Plasma, based in Greater London, England, United Kingdom.

Join Plasma and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the European Customer Experience & Ops Specialist position at Plasma in Greater London, England, United Kingdom.

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