Customer Success Manager - AI-Driven Engagement
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: Greater London
Citywire is seeking a Customer Success Manager to drive user engagement across subscription products for 500+ asset management accounts. You will scale Hub Spot workflows, leverage analytics and AI tools, and build a champion community to feed product development.
The role emphasizes renewal protection, onboarding, and ongoing adoption across paywalled sites and new digital products. Strong communication and cross‑functional collaboration are essential.
Step into the Customer Success Manager - AI-Driven Engagement & Renewals role at Citywire GmbH in Greater London, England, United Kingdom and grow with us.
This posting is for the Customer Success Manager - AI-Driven Engagement & Renewals role at Citywire GmbH, based in Greater London, England, United Kingdom.
We are looking to fill the Customer Success Manager - AI-Driven Engagement & Renewals position at Citywire GmbH in Greater London, England, United Kingdom.
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