Senior Product Designer

Candyspace are tried and tested digital product experts, creating apps, websites and digital products for ambitious, results-focused organisations investing in growth, including some of the best-known brands in the UK and beyond.

Working at Candyspace is about building products that people love. We all work hard to define the sweetspot between customers' needs and the demands of the businesses who employ us. And by building products that they all love, we love those products too. To do this you will be a part of a diverse and inclusive team of like-minded people, ambitious for themselves and passionate about what they do.

You will work on exciting and challenging projects.

Candyspace is an equal opportunities employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non‑binary people, veterans, parents and individuals with disabilities to apply for roles here. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use (she/her, he/him, they/them, etc).

Candyspace are seeking a logical thinker and creative problem solver to join the ever‑growing UX & Design team in London. You will be working alongside a cross functional team of UX/UI designers on projects for global clients, assisting the larger scale product design projects and UX/UI activities.

You are knowledgeable in user‑centred design, like solving problems and getting deep into the details. You get under the skin of real user needs and balance them with business requirements to create well-rounded solutions. You have a creative mind and are not scared to think outside the box to make your ideas stand out, but you combine that with an eye for detail and precision pixels.

Ideally you would have 8+ yrs of experience working in a product team working on a large product that has been rolled out. Coming from either in‑house or agency working on constantly evolving products plus smaller tactical projects. You have experience taking part in pitches, crafting solutions from scoping and proposal stages through to final deployment. You can talk fluently about design principles and architect bespoke approaches or sequences of activities to solve specific user needs and achieve specific client goals.

You will be competent in the Agile process of using Jira to manage workflow, rapid prototyping, getting to the bottom of user needs and balance with business needs, being present in and running workshops. Managing and mentoring junior members of the team will also be a priority.

• User research
• Research advocacy - Champions research and testing as essential to design practice and mentors others in its application.
• Research & validation - Selects appropriate research methods, plans research phases and designs effective interviews, tests and surveys.
• Conducting research - Leads interviews confidently, demonstrating emotional intelligence and extracting deep insight.
• Synthesis - Independently synthesises complex data into clear, strategic insights and coaches others in doing so.
• Problem definition and ideation
• Mapping - Uses mapping strategically to align stakeholders, influence change and redesign services or processes.
• Ideas generation - Facilitates advanced ideation sessions, selects appropriate techniques and drives creative exploration to validated outcomes.
• Structural focus - Designs scalable IA systems and consistently thinks beyond interfaces to underlying systems.
• IA & navigation - Produces high quality IA that reduces cognitive load and improves speed of task completion across complex products.
• IA diagrams - Develops robust IA for complex product ecosystems and clearly communicates rationale.
• Wire framing & prototyping
• Solution design - Designs holistic product solutions from insight through to execution, translating complexity into simplicity.
• Wire framing - Produces systemised, highly structured wireframes that accelerate UI and reduce ambiguity.
• Prototyping - Creates sophisticated prototypes simulating complex journeys and logic to enable robust validation.
• Look & feel - Defines…