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Lead User Researcher - Public Services Transformation
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-12
Listing for:
Manchester Digital
Full Time
position Listed on 2026-03-12
Job specializations:
-
Design & Architecture
Digital Media / Production
Job Description & How to Apply Below
A government digital service is seeking a Lead User Researcher to develop user-centered practices that improve public services across the UK. This role involves leading a small team, establishing research strategies, and engaging with various stakeholders. The ideal candidate will have extensive experience in user research methods and a strong capability to navigate ambiguity. With a focus on impactful customer service, the position offers a unique opportunity to influence senior leadership and drive change across multiple projects.
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