Senior Designer

Salary from £56,364 depending on experience.
Closing date for applications: 3rd July 2026.

Location:

London based/hybrid working - will require 2/3 days per week in the Unboxed office.

Unboxed is an established and well-respected design and digital product development agency based in London. We help our clients solve knotty problems, increasing business agility and improving user outcomes. Our multidisciplinary teams combine core expertise in design and software development with specific domain knowledge to deliver positive change and create meaningful impact.

In recent years, we’ve focused on delivering technology-enabled services in the public sector, working with organisations across healthcare, housing, planning and local government. Our strategic aim is to expand our influence and address systemic problems in areas where good digital delivery genuinely changes lives.

We’re looking for an experienced designer with strong UX foundations to join our growing design team as a Senior Designer.

As a Senior Designer at Unboxed, you’ll work across the full design lifecycle, from shaping early discovery through to shipping high-quality digital products. You’ll deploy a range of design skills, from user research and insights‑gathering to collaborative codesign and prototyping. You’ll be embedded in cross‑functional teams alongside developers, delivery managers and user researchers, bringing design rigour and creative problem‑solving to complex, ambiguous challenges.

This is a role for someone who can operate autonomously, lead design on a project, and contribute meaningfully to how we work as a practice. You’ll mentor more junior designers, help shape our ways of working, and play an active role in our design community.

The role will combine design delivery on client projects with contributions to the following outcomes:

Our clients operate in complex environments where good design can genuinely change how people experience products and services. As a Senior Designer, you’ll lead the design process on projects, from identifying user needs and testing ideas early, to producing high‑quality prototypes and refined interfaces ready for development. You’ll bring rigour and judgment to UX decisions, advocate for users throughout delivery, and help teams build the right thing.

Great design at Unboxed happens through close collaboration with developers, delivery managers and clients, not in isolation. You’ll work openly, involve the whole team in research and design thinking, and help create the conditions for collective ownership of outcomes. You’ll find creative ways to bring clients and other stakeholders into the work, such as storytelling and visualisation. You’ll also mentor less experienced designers, sharing your knowledge generously and helping others grow through doing.

We’ve created something unique  expect all of our Designers to contribute to our culture and practice. You’ll bring ideas to how we work, help evolve our processes, and represent design with confidence internally and externally. Whether through workshops, show and tells, writing or public speaking, you’ll help us articulate the value of design and attract the kind of work and people we want.

Delivery of these outcomes will include the following key activities:

• Planning and conducting user research. Identifying what needs to be learned, engaging users directly, and synthesising insight into clear, actionable direction.
• Producing a broad range of design assets, from early sketches and wireframes through to high‑fidelity prototypes and polished UI assets.
• Facilitating workshops and collaborative sessions with teams and clients, helping groups make decisions and move forward together.
• Leading UX thinking on projects, mapping user journeys, identifying pain points, testing assumptions, and iterating based on evidence.
• Communicating design decisions clearly to technical and non‑technical stakeholders, including through visual storytelling and narrative.
• Working closely…