More jobs:
IVR & Voice CX Designer
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-22
Listing for:
Pcr Digital
Full Time
position Listed on 2026-06-22
Job specializations:
-
Design & Architecture
Creative Design / Digital Art, UI/UX Design
Job Description & How to Apply Below
Pcr Digital is looking for an Interactive Voice Response IVR CX Designer to enhance its customer contact experience. You will redesign and optimize IVR customer journeys, focusing on user experience in a contact center.
The successful candidate will work with diverse teams to analyze current journeys, identify improvements, and design intuitive navigation. Strong experience in IVR design and using tools like Visio is required. Join us to elevate customer interactions!
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