Senior Product Designer

Senior Product Designer

Location:

Mendrisio, Switzerland – hybrid working, based in or relocatable to Swiss HQ in Mendrisio (commutable from Milan, Como, Varese, Lugano).

We're looking for a Senior Product Designer to join our Design team. In this role, you'll work closely with Product and Engineering to design intuitive, high-quality experiences across our platform – from learner‑facing product surfaces to enterprise dashboards and internal tooling. At QA, we believe AI is fundamentally changing how people learn. You'll be at the forefront of that shift – designing AI‑powered flows and experiences that redefine what learning looks like for our users.

You'll bring strong craft across interaction and visual design, a deep understanding of design systems, and the ability to move confidently between strategic thinking and pixel‑level execution.

• Design end‑to‑end experiences across new and existing product areas, from discovery and ideation through to polished, production‑ready designs.
• Collaborate closely with PMs, engineers, and stakeholders to define problems and deliver solutions that meet both user needs and business goals.
• Contribute to and actively work within our Design System – extending components, maintaining consistency, and championing its adoption across the team.
• Create prototypes, flows, and specs to communicate design intent clearly to engineering.
• Use qualitative and quantitative data to inform decisions, identify friction points, and optimise the user journey.
• Participate in user research and usability testing, translating insights into design decisions.
• Help raise the bar for design quality and contribute to a collaborative, feedback‑driven design culture.

• 5+ years of experience as a Product Designer or UX/UI Designer, with a strong portfolio demonstrating impact across complex, multi‑surface products.
• Strong interaction design and visual design skills – comfortable at both strategic and detailed levels.
• Proven experience working with and contributing to a Design System (Figma‑based preferred).
• Solid understanding of accessibility standards (WCAG) and how to apply them in practice.
• Familiarity with product metrics, user behaviour analytics.
• Familiarity with analytics tools such as Pendo, Mixpanel, or similar.
• Experience collaborating with cross‑functional teams in an agile product environment.
• Strong communication and storytelling skills; able to present and defend design decisions to engineers, PMs, and senior stakeholders.
• Comfortable being involved across the full development cycle – from ideation through to design QA.
• Curiosity about AI and emerging technologies, with experience designing AI‑powered features or using AI tools as part of your design workflow.
• Fluent spoken and written English is a must for this position.

• Experience designing data‑rich interfaces and dashboards.
• Background in e‑learning, EdTech, or enterprise SaaS.

• Four weeks of paid vacation per year (increasing to five weeks after two years with the company), plus two days off per year to volunteer at your favourite non‑profit.
• Access to our Benefits Hub, with many discounts and savings.
• Train subscription.
• Relocation bonus.