Account Manager; Furniture

About The Role

We are working with one of the UK’s leading suppliers of contract furniture to the hospitality sector to appoint an Account Manager to join its growing London team. Renowned for supplying high-quality furniture to hotels, restaurants and bars, the business works with an impressive portfolio of designers, architects, and hospitality operators across the UK and internationally.

This is a fantastic opportunity for a commercially minded and design-conscious individual to take ownership of client accounts, supporting projects from initial enquiry through to delivery. Working closely with designers, suppliers, and manufacturers, you will specify products, prepare quotations and tenders, coordinate samples, and ensure every project is delivered to the highest standard. The role offers plenty of variety and would suit someone who enjoys building long-term client relationships while working on exciting hospitality projects.

Based full-time from the company’s studio, you will work closely with an experienced and supportive team in a collaborative environment. The company also offers excellent career progression, private healthcare and generous annual leave among other benefits.

• Manage client enquiries and build strong relationships with designers, architects, and hospitality clients
• Specify furniture solutions from an extensive product portfolio to meet project requirements
• Prepare quotations, tender submissions, and product proposals
• Coordinate samples, finishes, and product specifications with suppliers and manufacturers
• Liaise with factories and logistics partners to ensure successful project delivery
• Interpret layout plans and assist with bespoke furniture enquiries
• Deliver exceptional customer service throughout the project lifecycle

• Previous experience in an account management, sales, or client-facing role
• Background within furniture, interiors, design, or the hospitality sector is highly desirable
• Strong commercial awareness with an eye for design
• Excellent communication and relationship-building skills
• Highly organised with strong attention to detail
• Confident interpreting drawings and managing multiple projects simultaneously
• Strong numeracy, literacy, and IT skills
• Proactive, collaborative, and customer-focused approach

The Crowd is an equal opportunities employer and agency.